How social media (using the power of mobile) can help you win at Omni-channel

by Lynette Hundermark, July 26, 2015

In our current digital age, omni-channel is no longer a strategy just for retailers. Social media makes all brands accessible and exchanges seamless. On social media you can reach your consumers, research them and personally engage with them. While not the only part of an omni-channel experience, social media does make an omni-channel strategy viable for any business.

The full article can be read on Memeburn, BizCommunity and Gadget.